- Understanding Emotional Intelligence and its Importance
- Developing aptitudes in Emotional Intelligence
- Verbal Communication Skills: Listening and Speaking
- Non-Verbal Communication Skills: Body Language and Facial Expressions
- Understanding and Managing Emotions
- Improving Interpersonal Relationships
- Applying Emotional Intelligence in Personal and Professional Life
- Human Resources Manager: Responsible for managing the human resources of an organisation, including recruitment, training, and development, using emotional intelligence to foster positive relationships with employees.
- Executive Coach: Responsible for coaching executives to improve their emotional intelligence and interpersonal skills, enabling them to be more effective leaders.
- Sales Representative: Responsible for selling products or services, using emotional intelligence to build positive relationships with customers.
- Customer Service Representative: Responsible for assisting customers with their needs and concerns, using emotional intelligence to manage emotions effectively and provide exceptional service.
- Psychologist: Responsible for diagnosing and treating mental health issues, using emotional intelligence to build positive relationships with patients and providing effective treatment.
- Teacher: Responsible for educating and developing students, using emotional intelligence to manage classroom dynamics and building positive relationships with students.
- Team Leader: Responsible for leading and managing a team, using emotional intelligence to foster positive relationships and improve team dynamics.
Course content
Complete This CPD Accredited Course & Get Your Framed Certificate!

Certify Your Skills
A CPD accredited Adams Diploma/Certificate certifies the skills you’ve learned.
Stand Out From The Crowd
Add your Adams Certification to your resume and stay ahead of the competition.
Advance in Your Career
Share your Adams Certification with potential employers to show off your skills and capabilities.

About Course Publisher
HF Online

131 Courses