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Fundamentals of Emotional Intelligence

(2 students)

This course includes:

00:17:00 hours

CPD Accreditation

4 units

Full lifetime access

Access on mobile and TV

Certificate of completion

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HF Online
Course Publisher

HF Online

Key Concepts Covered by This Course:
  • Understanding Emotional Intelligence and its Importance
  • Developing aptitudes in Emotional Intelligence
  • Verbal Communication Skills: Listening and Speaking
  • Non-Verbal Communication Skills: Body Language and Facial Expressions
  • Understanding and Managing Emotions
  • Improving Interpersonal Relationships
  • Applying Emotional Intelligence in Personal and Professional Life
Course Overview: The 'Fundamentals of Emotional Intelligence' course is designed to provide learners with a comprehensive understanding of emotional intelligence and its importance. The course covers a range of topics, including an introduction to emotional intelligence, developing skills in emotional intelligence, verbal and non-verbal communication approaches, understanding and managing emotions, and improving interpersonal relationships. The course also focuses on applying emotional intelligence in personal and professional life. This course is ideal for individuals who want to develop their emotional intelligence and interpersonal skills. The course provides a comprehensive overview of emotional intelligence, enabling learners to understand the importance of emotional intelligence in personal and professional life. The course also covers verbal and non-verbal communication skills, providing learners with skills to improve communication. Course Benefits: The 'Fundamentals of Emotional Intelligence' course provides learners numerous benefits, including a comprehensive understanding of emotional intelligence and its importance. Firstly, learners will develop knowledge of emotional intelligence, enabling them to understand and manage their emotions effectively. Secondly, learners will gain knowledge of verbal and non-verbal communication skills, providing them with practical skills to improve their communication. Thirdly, learners will improve their interpersonal relationships, ensuring they can build and maintain positive relationships with others. Fourthly, learners will apply emotional intelligence in their personal and professional lives, ensuring they can manage emotions effectively in various situations. Lastly, learners will gain a greater appreciation of the importance of emotional intelligence in personal and professional life, enabling them to develop and apply these skills effectively. Career Path:
  • Human Resources Manager: Responsible for managing the human resources of an organisation, including recruitment, training, and development, using emotional intelligence to foster positive relationships with employees.
  • Executive Coach: Responsible for coaching executives to improve their emotional intelligence and interpersonal skills, enabling them to be more effective leaders.
  • Sales Representative: Responsible for selling products or services, using emotional intelligence to build positive relationships with customers.
  • Customer Service Representative: Responsible for assisting customers with their needs and concerns, using emotional intelligence to manage emotions effectively and provide exceptional service.
  • Psychologist: Responsible for diagnosing and treating mental health issues, using emotional intelligence to build positive relationships with patients and providing effective treatment.
  • Teacher: Responsible for educating and developing students, using emotional intelligence to manage classroom dynamics and building positive relationships with students.
  • Team Leader: Responsible for leading and managing a team, using emotional intelligence to foster positive relationships and improve team dynamics.
Course content

Fundamentals of Emotional Intelligence

What is Emotional Intelligence

00:09:00

Skills in Emotional Intelligence

00:03:00

Verbal Communication Skills

00:03:00

Non-Verbal Communication Skills

00:02:00

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About Course Publisher

HF Online
HF Online

131 Courses

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