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Workplace Communication Management

(3 students)

This course includes:

01:37:00 hours

CPD Accreditation

6 units

Full lifetime access

Access on mobile and TV

Certificate of completion

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Key Concepts Covered by This Free Course:

  • Identify effective communication strategies for stakeholders.
  • Recognize common communication barriers and strategies to overcome them.
  • Analyze the influence of culture on workplace communication.
  • Apply effective language and communication skills to workplace scenarios.
  • Develop interpersonal relationships in a business context.
  • Implement communication improvement strategies in the workplace.

Course Overview

Effective communication is essential in any workplace, but it's not always easy to achieve. This course, Workplace Communication Management, covers six modules that explore communication techniques and strategies to help you communicate effectively with stakeholders, develop interpersonal relationships, and improve communication in the workplace. In this course, you will learn how to identify communication barriers, analyze the impact of culture on communication, and apply language and effective communication skills to workplace scenarios. You will also develop strategies to improve interpersonal relationships and communication in the workplace. By completing this course, you will be able to communicate more effectively with stakeholders, coworkers, and customers. You will be equipped with the skills to recognize and overcome communication barriers, adapt to cultural differences, and implement effective communication strategies in the workplace.

Course Benefits

The Workplace Communication Management course provides you with the skills and knowledge you need to improve communication in your workplace. By taking this course, you will learn how to identify communication barriers, analyze the impact of culture on communication, and apply language and effective communication skills to workplace scenarios. You will also develop strategies to improve interpersonal relationships and communication in the workplace. This course will help you communicate more effectively with stakeholders, coworkers, and customers, which can lead to increased productivity, better collaboration, and improved relationships. You will also gain valuable skills in communication improvement strategies, conflict resolution, and negotiation.

Career Path

  • Communications Specialist - Develop and implement communication strategies to achieve organizational goals.
  • Human Resources Manager - Manage employee relations and ensure effective communication within the organization.
  • Public Relations Specialist - Manage the public image of an organization through effective communication strategies.
  • Marketing Manager - Develop and execute marketing campaigns through effective communication with stakeholders.
  • Customer Service Manager - Manage customer service operations and ensure effective communication with customers.
  • Training and Development Manager - Develop training programs and ensure effective communication with employees.
Course content

Workplace Communication Management

1: Information and Communication for Stakeholders

00:16:00

2: Communication & Barriers

00:17:00

3: Culture and Communication in the Workplace

00:15:00

4: Language and Effective Communication

00:18:00

5: Business Communication & Interpersonal Relationships

00:16:00

6: Communication Improvment at Workplace

00:15:00

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