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Travel Agent and Consultant Training

(32 students)
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This course includes:

  • list-favs2 hours, 54 minutes
  • list-favsCPD Accreditation
  • list-favs13 units
  • list-favsFull lifetime access
  • list-favsAccess on mobile and TV
  • list-favsCertificate of completion
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Course Cloud

Learning Outcomes

  • Acquire a deep understanding of the travel and tourism industry and its various products and services.
  • Develop the ability to manage tour operations and travel retailing.
  • Learn how to effectively market travel and tourism services, focusing on customer service and satisfaction.
  • Become proficient in using Customer Relationship Management (CRM) tools in the context of the travel industry.
  • Comprehend the principles of human resource management in the travel industry and learn how to manage crises and visitor attractions.
  • Gain an understanding of transport management procedures and sustainable tourism practices.
  • Expand awareness of public campaigns and comprehend the impact of geopolitical changes, like Brexit, on the tourism industry.

Course Overview

This course provides an all-encompassing industry exploration, diving deep into the diverse tourism products and services. You’ll learn how to operate tours and retail travel services. We’ll guide you in cultivating advanced communication skills for stellar customer service and using cutting-edge CRM tools to build and nurture customer relationships. From understanding the intricacies of HR in the travel industry to navigating crisis management and visitor attraction, this course equips you with a diverse set of challenges. You’ll also get a grip on essential issues such as sustainable tourism, public awareness campaigns, and the implications of significant geopolitical events, like Brexit, on the tourism industry.

Course Benefits

The travel industry is multifaceted and ever-evolving; this course places you right in the heart, prepared and ready to flourish. You’ll be trained in the critical areas of the industry, from tour operations and travel retailing to marketing strategies specifically designed for travel and tourism. With these competencies, you’ll be able to anticipate and meet customer needs, contributing to a thriving business. The course focuses on essential skills and knowledge like HR management, crisis control, transport management, and sustainability, which are applicable across industries. The benefits aren’t limited to the travel industry. It allows you to develop a holistic skill set that could open doors in various sectors. Ultimately, the course offers a comprehensive toolkit for anyone aiming to impact the travel and tourism industry.

Career Path

  • Travel Consultant: Offer tailored advice and services to clients planning their travels.
  • Tour Operator: Develop and manage travel packages for tourists.
  • Tourism Marketing Manager: Plan and execute marketing strategies for tourism services.
  • Customer Relations Manager: Handle customer relationships and improve customer experience in travel businesses.
  • Visitor Attraction Manager: Oversee operations and guest experiences at tourism sites.
  • Sustainable Tourism Coordinator: Advocate and implement sustainable practices within the travel industry.
  • Transport Operations Manager: Oversee the logistics and procedures involved in transporting tourists.

Course content

cirrtitle Travel Agent and Consultant Training

  • video Module 01: Introduction to Travel and Tourism
    00:13:00
  • video Module 02: Tourism Products and Services
    00:13:00
  • video Module 03: Tour Operating and Travel Retailing
    00:14:00
  • video Module 04: Marketing in Travel and Tourism
    00:10:00
  • video Module 05: Developing Communication Skills
    00:12:00
  • video Module 06: Customer Service and Satisfaction
    00:08:00
  • video Module 07: Customer Relationship Management (CRM)
    00:14:00
  • video Module 08: Human Resource Management in Travel Industry
    00:13:00
  • video Module 09: Crisis and Visitor Attraction Management
    00:20:00
  • video Module 10: Transport Management Procedure
    00:10:00
  • video Module 11: Sustainable Tourism
    00:10:00
  • video Module 12: Public Awareness Campaigns
    00:11:00
  • video Module 13: Brexit and its Impact on Tourism Industry
    00:26:00
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About Course Publisher

Course Cloud
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Unlock your potential with Course Cloud, the UK's leading online provider of career-enhancing skills. With everything from IT and business to healthcare and skilled trades, our diverse range of courses are researched diligently and accredit-rated. Enjoy interactive, self-paced learning through diverse formats that include instructor-led sessions, multimedia lessons and expansive study material. You could be the next to power your career with us. Don't miss out on the opportunity of learning anything at any place with unprecedented flexibility through courseware available on any device. With dedicated tutor support, Course Cloud assures a learning journey that is not just informative but transformative. Join us in taking the first step towards achieving your career aspirations. Request the information today in English (UK) language.

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