Learning Outcomes
- Acquire a deep understanding of the travel and tourism industry and its various products and services.
- Develop the ability to manage tour operations and travel retailing.
- Learn how to effectively market travel and tourism services, focusing on customer service and satisfaction.
- Become proficient in using Customer Relationship Management (CRM) tools in the context of the travel industry.
- Comprehend the principles of human resource management in the travel industry and learn how to manage crises and visitor attractions.
- Gain an understanding of transport management procedures and sustainable tourism practices.
- Expand awareness of public campaigns and comprehend the impact of geopolitical changes, like Brexit, on the tourism industry.
Course Overview
Course Benefits
Career Path
- Travel Consultant: Offer tailored advice and services to clients planning their travels.
- Tour Operator: Develop and manage travel packages for tourists.
- Tourism Marketing Manager: Plan and execute marketing strategies for tourism services.
- Customer Relations Manager: Handle customer relationships and improve customer experience in travel businesses.
- Visitor Attraction Manager: Oversee operations and guest experiences at tourism sites.
- Sustainable Tourism Coordinator: Advocate and implement sustainable practices within the travel industry.
- Transport Operations Manager: Oversee the logistics and procedures involved in transporting tourists.
Course content
Complete This CPD Accredited Course & Get Your Framed Certificate!

Certify Your Skills
A CPD accredited Adams Diploma/Certificate certifies the skills you’ve learned.
Stand Out From The Crowd
Add your Adams Certification to your resume and stay ahead of the competition.
Advance in Your Career
Share your Adams Certification with potential employers to show off your skills and capabilities.

About Course Publisher
One Education

238 Courses
One Education offers a range of courses designed to advance your professional skills, boost your CV and enhance your career. All our courses offer a variety of learning materials including video and audio lectures, online exams, test areas, as well as traditional handouts.