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Quality Assurance

(3 students)

This course includes:

01:55:00 hours

CPD Accreditation

7 units

Full lifetime access

Access on mobile and TV

Certificate of completion


Key Concepts Covered by This Free Course:

  • Understand the concept of quality and its importance.
  • Master monitoring and controlling quality processes.
  • Learn various methods of controlling quality.
  • Implement Total Quality Management (TQM) principles.
  • Utilize Key Performance Indicators effectively.
  • Measure and improve customer satisfaction.

Course Overview

Elevate your expertise with our comprehensive Quality Assurance course, designed to provide you with a solid understanding of quality and its significance in various industries. Learn how to monitor and control quality processes, implement Total Quality Management principles, and utilize Key Performance Indicators effectively. This program covers essential topics such as quality control methods, customer satisfaction, and reviewing quality to ensure continuous improvement. Our expertly designed modules will equip you with the knowledge and skills to thrive in a quality-driven environment and contribute to the success of your organization.

Course Benefits

Enrich your skillset with our innovative Quality Assurance course, providing valuable insights into the importance of quality in today's competitive market. Learn how to implement various methods of controlling quality, drive continuous improvement, and ensure customer satisfaction. Our engaging and immersive modules offer a dynamic learning experience that fosters growth and development. By the end of this course, you will be prepared to make informed decisions regarding quality control and management, leading to a positive impact on your organization's success and reputation.

Career Path

  • Quality Assurance Analyst - Monitor and control quality processes.
  • Quality Assurance Manager - Oversee quality management systems.
  • Quality Control Inspector - Ensure product quality and adherence to standards.
  • TQM Specialist - Implement Total Quality Management principles.
  • Customer Satisfaction Specialist - Monitor and improve customer experiences.
  • Quality Auditor - Assess and improve organizational quality systems.
Course content

Quality Assurance

1: Defining Quality


2: Role of Monitoring and Conrolling Quality


3: Methods of Controlling Quality


Mdoule 4: Total Quality Management (TQM)


5: Key Performance Indicators


6: Customer Satisfaction


7: Reviewing Quality


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