Key Concepts Covered by This Free Course:
- Learn effective delegation and time management skills as a supervisor.
- Understand how to assign work and set clear expectations for employees.
- Develop strategies to provide constructive feedback and manage conflict.
- Explore different degrees of delegation and how to implement them.
- Gain insight into a survival guide for new supervisors.
- Develop leadership skills to manage and lead teams effectively.
Course OverviewThis Professional Supervisor Training Course is designed to equip new and experienced supervisors with the essential skills they need to lead and manage teams effectively. The course covers a wide range of topics, including delegation, time management, conflict resolution, providing feedback, and setting expectations. Participants will learn strategies for managing employees, creating effective communication channels, and navigating challenging situations. Through practical exercises, case studies, and real-world examples, this course will provide participants with a deep understanding of what it takes to be a successful supervisor. Whether you're a new supervisor looking to develop leadership skills or an experienced supervisor looking to improve your management techniques, this course is the perfect way to achieve your goals.
Course BenefitsThis course offers numerous benefits to participants, including the development of essential skills required for supervisory roles. Participants will learn how to effectively delegate work, manage their time, set clear expectations, and provide constructive feedback to their team members. Additionally, participants will learn conflict resolution skills and how to create a positive and productive work environment. Participants will also have the opportunity to learn from experienced professionals and engage with other participants to share experiences and knowledge. The course is designed to be highly practical, providing participants with the skills they need to succeed in their roles.
- Production Supervisor: overseeing production processes and ensuring efficient operation of the manufacturing plant.
- Customer Service Supervisor: managing a team of customer service representatives and ensuring customer satisfaction.
- Retail Supervisor: leading a team of retail employees and ensuring the smooth operation of the store.
- Call Center Supervisor: managing call center operations and ensuring high levels of customer service.
- Operations Supervisor: overseeing operations and ensuring the smooth running of the business.
- Warehouse Supervisor: managing a team of workers and ensuring the efficient operation of the warehouse.
01: Setting Expectations
02: Setting Goals
03: Assigning Work
04: Degrees of Delegation
05: Implementing Delegation
06: Providing Feedback
07: Managing Your Time
08: Resolving Conflict
09: Tips for Special Situations
10: A Survival Guide for the New Supervisor
Complete This CPD Accredited Course & Get Your Framed Certificate!
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About Course Publisher
One Education offers a range of courses designed to advance your professional skills, boost your CV and enhance your career. All our courses offer a variety of learning materials including video and audio lectures, online exams, test areas, as well as traditional handouts.