Principles of Administrative Service and Business Documentation

(6 students)

This course includes:

  • list-favs2 hours
  • list-favsCPD Accreditation
  • list-favs7 units
  • list-favsFull lifetime access
  • list-favsAccess on mobile and TV
  • list-favsCertificate of completion
course plublisher
Edu Smart

Key Concepts Covered by This Free Course:

  • Understand the basics of meetings and effectively participate in them.
  • Learn to use office equipment and tools to enhance productivity and efficiency.
  • Gain knowledge of information management techniques to maintain accuracy and confidentiality.
  • Understand the different types and formats of business documents and how to create them.
  • Learn to manage travel, accommodation, and distribution requirements in a business setting.
  • Understand the importance of business documents and how to provide excellent service to clients.
  • Learn to develop and implement systems, SOPs, and KPIs to enhance organizational efficiency.

Course Overview 

This course on Principles of Administrative Service and Business Documentation is designed to equip individuals with the necessary knowledge and skills to thrive in a dynamic business environment. With a focus on practical, hands-on learning, the modules cover a wide range of topics including office equipment usage, business documentation, travel and accommodation management, and much more. The course is ideal for individuals who are just starting out in their careers or looking to upgrade their skills to take on new challenges in the workplace.

Whether you’re interested in pursuing a career in administrative services or simply want to develop the skills necessary to manage a business, this course is an excellent choice. With a comprehensive curriculum that covers everything from meetings and information management to developing SOPs and setting KPIs, you’ll gain the knowledge and skills necessary to succeed in any business setting.

Course Benefits 

The Principles of Administrative Service and Business Documentation course provides individuals with a range of benefits that are essential in today’s fast-paced business environment. Firstly, the course covers a wide range of topics that are relevant to business settings, making it an ideal choice for those seeking to broaden their knowledge base. Secondly, the course is designed to be flexible, allowing individuals to learn at their own pace and on their own schedule. This makes it an excellent choice for those who are working full-time or have other commitments.

Additionally, the course is highly practical, providing individuals with hands-on experience in a range of different areas. This enables students to develop real-world skills that are highly valued by employers. Finally, upon completion of the course, individuals will receive a certificate that demonstrates their expertise in administrative services and business documentation, which can be highly valuable when seeking employment or advancing in a current role.

Career Path 

  • Administrative Assistant – Assist in day-to-day office operations, handle communication, and maintain records.
  • Executive Assistant – Provide administrative support to executives, manage meetings, and handle sensitive information.
  • Document Control Specialist – Ensure the accuracy, integrity, and timeliness of business documents and records.
  • Travel Coordinator – Plan and manage travel arrangements, including accommodation, transportation, and visas.
  • Office Manager – Manage the overall operations of an office, including personnel, equipment, and resources.
  • Project Coordinator – Coordinate project activities, including scheduling, communication, and documentation.

Course content

  • video Module 1: Basics of Meetings
  • video Module 2: Use of Office Equipment
  • video Module 3: Information Management
  • video Module 4: Formats and Types of Business Documents
  • video Module 5: Travel, Accommodation and Distribution
  • video Module 6: Business Documents and Service
  • video Module 7: Developing Systems, SOPs and Setting KPIs

Certify Your Skills

A CPD accredited Adams Diploma/Certificate certifies the skills you’ve learned.


Stand Out From The Crowd

Add your Adams Certification to your resume and stay ahead of the competition.


Advance in Your Career

Share your Adams Certification with potential employers to show off your skills and capabilities.


About Course Publisher

Edu Smart
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Welcome to Edu Smart, an innovative e-learning course provider proudly part of Adams Academy, where education meets accessibility! At Edu Smart, we believe that high-quality education should be a right, not a privilege. That's why we offer a diverse range of online courses, absolutely free of charge, to learners worldwide. Join Edu Smart today and embark on a journey of learning that's as rewarding as it is enjoyable. Discover the joy of learning with us, where your educational aspirations meet limitless possibilities!