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Principles of Administrative Service and Business Documentation

(3 students)

This course includes:

02:00:00 hours

CPD Accreditation

7 units

Full lifetime access

Access on mobile and TV

Certificate of completion


Key Concepts Covered by This Free Course:

  • Understand the basics of meetings and effectively participate in them.
  • Learn to use office equipment and tools to enhance productivity and efficiency.
  • Gain knowledge of information management techniques to maintain accuracy and confidentiality.
  • Understand the different types and formats of business documents and how to create them.
  • Learn to manage travel, accommodation, and distribution requirements in a business setting.
  • Understand the importance of business documents and how to provide excellent service to clients.
  • Learn to develop and implement systems, SOPs, and KPIs to enhance organizational efficiency.

Course Overview 

This course on Principles of Administrative Service and Business Documentation is designed to equip individuals with the necessary knowledge and skills to thrive in a dynamic business environment. With a focus on practical, hands-on learning, the modules cover a wide range of topics including office equipment usage, business documentation, travel and accommodation management, and much more. The course is ideal for individuals who are just starting out in their careers or looking to upgrade their skills to take on new challenges in the workplace. Whether you're interested in pursuing a career in administrative services or simply want to develop the skills necessary to manage a business, this course is an excellent choice. With a comprehensive curriculum that covers everything from meetings and information management to developing SOPs and setting KPIs, you'll gain the knowledge and skills necessary to succeed in any business setting.

Course Benefits 

The Principles of Administrative Service and Business Documentation course provides individuals with a range of benefits that are essential in today's fast-paced business environment. Firstly, the course covers a wide range of topics that are relevant to business settings, making it an ideal choice for those seeking to broaden their knowledge base. Secondly, the course is designed to be flexible, allowing individuals to learn at their own pace and on their own schedule. This makes it an excellent choice for those who are working full-time or have other commitments. Additionally, the course is highly practical, providing individuals with hands-on experience in a range of different areas. This enables students to develop real-world skills that are highly valued by employers. Finally, upon completion of the course, individuals will receive a certificate that demonstrates their expertise in administrative services and business documentation, which can be highly valuable when seeking employment or advancing in a current role.

Career Path 

  • Administrative Assistant - Assist in day-to-day office operations, handle communication, and maintain records.
  • Executive Assistant - Provide administrative support to executives, manage meetings, and handle sensitive information.
  • Document Control Specialist - Ensure the accuracy, integrity, and timeliness of business documents and records.
  • Travel Coordinator - Plan and manage travel arrangements, including accommodation, transportation, and visas.
  • Office Manager - Manage the overall operations of an office, including personnel, equipment, and resources.
  • Project Coordinator - Coordinate project activities, including scheduling, communication, and documentation.
Course content

Principles of Administrative Service and Business Documentation

1: Basics of Meetings


2: Use of Office Equipment


3: Information Management


4: Formats and Types of Business Documents


5: Travel, Accommodation and Distribution


6: Business Documents and Service


7: Developing Systems, SOPs and Setting KPIs


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