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Office Administration

(15 students)

This course includes:

06:44:00 hours

CPD Accreditation

11 units

Full lifetime access

Access on mobile and TV

Certificate of completion

One Education
Course Publisher

One Education

Learning Outcome

  • Explain the office administration
  • Acquire the skills of an effective administration
  • Master the negotiation techniques
  • Learn and implement skills like conflict management, stress management, and time management


The Office Administration course will prepare you for the day-to-day challenges and tasks of working in an admin, secretarial or PA position under any organisation. Our online course will help you enhance your Office Administrator skills and understand the roles of a Personal Assistant and Secretary. An administrative assistant needs proficiency in interpersonal skills, phone etiquette, computer applications, common administration procedures, and our course will teach you exactly that. This course will also cover the contents of legal secretary courses, business admin courses, and personal secretary courses so that you have flexible skills in this field. The comprehensive syllabus is available online and you will have constant guidance from experienced tutors. Upon successful completion of the course, you will have a Certificate of Achievement to enhance your job availability significantly.

Course Design

Who Is This Course For?

This Office Administration course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then Office Administration course is for you.


The Office Administration course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.
Course content

Module 1: Introduction to Office Administration

Introduction to Office Administration


Skills of an Effective Administrator


Business Writing Skills


Communication Skills


Meeting Management


Organisational Skills


Telephone Etiquette


Negotiation Techniques


Conflict Management


Stress Management


Time Management


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About Course Publisher

One Education
One Education

238 Courses

One Education offers a range of courses designed to advance your professional skills, boost your CV and enhance your career. All our courses offer a variety of learning materials including video and audio lectures, online exams, test areas, as well as traditional handouts.

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