Conflict Resolution

(3 students)

This course includes:

  • list-favs3 hours, 48 minutes
  • list-favsCPD Accreditation
  • list-favs12 units
  • list-favsFull lifetime access
  • list-favsAccess on mobile and TV
  • list-favsCertificate of completion
course plublisher
Course Cloud

Key Concepts Covered by This Free Course:

  • Understand the basics of conflict resolution and its significance.
  • Identify the origin and issues that lead to conflict and learn to manage them.
  • Develop emotional intelligence to deal with conflicts and avoid escalating them.
  • Learn to make informed decisions while dealing with conflicts.
  • Acquire techniques and skills to manage conflicts effectively.
  • Understand the ethical considerations that underpin conflict resolution.

Course Overview:

In today’s fast-paced world, conflict is unavoidable, whether it be in our personal or professional lives. The Conflict Resolution course teaches participants how to identify and manage conflicts effectively, minimizing the negative impact on relationships and organizations. With an emphasis on developing resolutionary thinking, the course explores the origins and issues underlying conflicts and provides participants with essential skills and techniques to resolve them creatively.

The course emphasizes the significance of emotional intelligence in conflict resolution, encouraging participants to rise above conflicts and work towards a finer way of resolving them. From developing creative outcomes to ethical considerations, participants will learn a holistic approach to conflict resolution, providing them with skills and techniques that can be applied to personal situations.

Course Benefits:

The Conflict Resolution course provides participants with a range of benefits, including an understanding of the causes and effects of conflicts and the skills and techniques to resolve them effectively. Participants will learn how to develop resolutionary thinking, enabling them to make informed decisions while dealing with conflicts. The course emphasizes emotional intelligence, providing participants with tools to manage emotions and avoid escalating conflicts.

Participants will also learn techniques for managing group conflicts, developing creative outcomes from conflicts, and ethical considerations that underpin conflict resolution. With a focus on practical application, participants will gain skills that can be applied to personal and professional situations, making them more effective communicators and team players.

Career Path:

  • Conflict Resolution Specialist – Mediate between parties and facilitate conflict resolution processes.
  • Human Resources Manager – Manage workplace conflicts and implement conflict resolution strategies.
  • Mediator – Help parties reach mutually agreeable solutions to disputes.
  • Counselor – Provide emotional support and guidance to individuals dealing with conflicts.
  • Organizational Development Consultant – Help organizations identify and manage conflicts and develop conflict resolution strategies.
  • Project Manager – Resolve conflicts within project teams and ensure the successful completion of projects.

Course content

  • video Module 01: Introduction to Conflict Resolution
  • video Module 02: Issues and Origin of Conflict
  • video Module 03: Emotion And Conflict
  • video Module 04: Decision Making In Conflict
  • video Module 05: Rising Above the Conflict
  • video Module 06: Creativity Outcome From Conflict
  • video Module 07: A Conflict Resolution Process
  • video Module 08: Essentials of Resolutionary Thinking
  • video Module 09: Techniques of Managing Conflict
  • video Module 10: A Finer Way of Resolving Conflict
  • video Module 11: Approaches for Solving Group Conflict
  • video Module 12: The Ethics of Resolution

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About Course Publisher

Course Cloud
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