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In today’s fast-paced world, conflict is unavoidable, whether it be in our personal or professional lives. The Conflict Resolution course teaches participants how to identify and manage conflicts effectively, minimizing the negative impact on relationships and organizations. With an emphasis on developing resolutionary thinking, the course explores the origins and issues underlying conflicts and provides participants with essential skills and techniques to resolve them creatively.
The course emphasizes the significance of emotional intelligence in conflict resolution, encouraging participants to rise above conflicts and work towards a finer way of resolving them. From developing creative outcomes to ethical considerations, participants will learn a holistic approach to conflict resolution, providing them with skills and techniques that can be applied to personal situations.
The Conflict Resolution course provides participants with a range of benefits, including an understanding of the causes and effects of conflicts and the skills and techniques to resolve them effectively. Participants will learn how to develop resolutionary thinking, enabling them to make informed decisions while dealing with conflicts. The course emphasizes emotional intelligence, providing participants with tools to manage emotions and avoid escalating conflicts.
Participants will also learn techniques for managing group conflicts, developing creative outcomes from conflicts, and ethical considerations that underpin conflict resolution. With a focus on practical application, participants will gain skills that can be applied to personal and professional situations, making them more effective communicators and team players.
A CPD accredited Adams Diploma/Certificate certifies the skills you’ve learned.
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