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- Health
- Healthcare
- Communication & Information Handling in Care
Communication & Information Handling in Care
This course includes:
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1 hour, 42 minutes -
CPD Accreditation
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6 units
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Full lifetime access
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Access on mobile and TV
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Certificate of completion
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course plublisher
Edu SmartKey Concepts Covered by This Free Course:
- Identify the various modes of communication in the healthcare industry.
- Describe how body language affects communication and understand the importance of nonverbal cues.
- Recognize and understand the different types of communication barriers and strategies to overcome them.
- Analyze confidentiality and records maintenance policies and procedures.
- Understand how to handle sensitive and personal information in compliance with legal and ethical requirements.
- Implement secure handling practices for electronic and hard-copy records.
Course Overview
Effective communication and information handling are crucial in the healthcare industry. The Communication & Information Handling in Care course is designed to help healthcare professionals improve their communication skills and provide secure information handling practices. The six modules cover various topics, including the introduction to communication, body language, barriers and how to overcome them, confidentiality and records maintenance, and secure handling of information.
Through this course, you will develop an understanding of different communication modes, the significance of nonverbal cues, how to recognize and overcome communication barriers, confidentiality policies, and information handling practices. The course includes interactive learning activities, case studies, and assessments to provide a comprehensive learning experience. Upon completion of this course, you will have the necessary knowledge and skills to communicate effectively, handle sensitive information securely, and maintain confidentiality in the healthcare industry.
Course Benefits
The Communication & Information Handling in Care course is an excellent opportunity for healthcare professionals to enhance their communication and information-handling skills. This course is designed to provide you with the necessary knowledge and skills to communicate effectively, handle sensitive information securely, and maintain confidentiality in the healthcare industry.
Upon completion of this course, you will be able to identify and implement communication strategies, recognize and overcome communication barriers, analyze confidentiality and records maintenance policies, and implement secure handling practices for electronic and hard-copy records. This course will help you build your confidence in communication, develop effective listening skills, and enhance your ability to handle sensitive information in compliance with legal and ethical requirements.
Career Path
- Healthcare Administrator: Oversee daily operations of healthcare facilities, including communication and information handling.
- Medical Records Technician: Responsible for maintaining and organizing patient records and ensuring confidentiality policies.
- Medical Receptionist: Handle patient communication and information handling at the front desk of healthcare facilities.
- Medical Transcriptionist: Transcribe medical dictation and ensure the accuracy of medical records and patient information.
- Health Information Manager: Manage and ensure the accuracy and security of patient records and information.
- Patient Advocate: Communicate with patients and ensure their rights and concerns are addressed appropriately.
Course content
Communication & Information Handling in Care -
Module 01: Introduction to Communication 00:17:00 -
Module 02: Reactions & Body Language 00:17:00
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Module 03: Barriers & How to Overcome It 00:18:00
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Module 04: Confidentiality & Records Maintenance 00:15:00
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Module 05 : Handling Information 00:17:00
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Module 06: Secure Handling of Information 00:18:00
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About Course Publisher
Courses
Welcome to Edu Smart, an innovative e-learning course provider proudly part of Adams Academy, where education meets accessibility! At Edu Smart, we believe that high-quality education should be a right, not a privilege. That's why we offer a diverse range of online courses, absolutely free of charge, to learners worldwide. Join Edu Smart today and embark on a journey of learning that's as rewarding as it is enjoyable. Discover the joy of learning with us, where your educational aspirations meet limitless possibilities!
