Key Concepts Covered by This Free Course:
- Understanding the basics of body language and its impact on sales
- Using mirroring and leading techniques to build rapport with customers
- Identifying and interpreting facial expressions to read customers’ emotions
- Starting conversations and engaging customers using body language
- Monitoring your own posture and dressing up for success in sales
- Developing nonverbal communication skills to establish trust and credibility
- Using body language as a powerful tool for closing deals and increasing sales
- Sales Representative: Use your nonverbal communication skills to establish rapport, build relationships, and close deals with potential customers.
- Account Manager: Develop long-term relationships with clients by using body language to establish trust, build credibility, and communicate effectively.
- Customer Service Representative: Use nonverbal cues to understand customers' needs, address their concerns, and provide top-notch service.
- Retail Associate: Use body language to engage customers, build rapport, and increase sales in a retail environment.
- Business Development Manager: Use your nonverbal communication skills to establish new business relationships, negotiate deals, and close sales.
Course content
Complete This CPD Accredited Course & Get Your Framed Certificate!
Certify Your Skills
A CPD accredited Adams Diploma/Certificate certifies the skills you’ve learned.
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About Course Publisher
One Education
238 Courses
One Education offers a range of courses designed to advance your professional skills, boost your CV and enhance your career. All our courses offer a variety of learning materials including video and audio lectures, online exams, test areas, as well as traditional handouts.
