- Understanding the basics of body language and its impact on sales
- Using mirroring and leading techniques to build rapport with customers
- Identifying and interpreting facial expressions to read customers’ emotions
- Starting conversations and engaging customers using body language
- Monitoring your own posture and dressing up for success in sales
- Developing nonverbal communication skills to establish trust and credibility
- Using body language as a powerful tool for closing deals and increasing sales
- Sales Representative: Use your nonverbal communication skills to establish rapport, build relationships, and close deals with potential customers.
- Account Manager: Develop long-term relationships with clients by using body language to establish trust, build credibility, and communicate effectively.
- Customer Service Representative: Use nonverbal cues to understand customers' needs, address their concerns, and provide top-notch service.
- Retail Associate: Use body language to engage customers, build rapport, and increase sales in a retail environment.
- Business Development Manager: Use your nonverbal communication skills to establish new business relationships, negotiate deals, and close sales.
Course content
Complete This CPD Accredited Course & Get Your Framed Certificate!

Certify Your Skills
A CPD accredited Adams Diploma/Certificate certifies the skills you’ve learned.
Stand Out From The Crowd
Add your Adams Certification to your resume and stay ahead of the competition.
Advance in Your Career
Share your Adams Certification with potential employers to show off your skills and capabilities.

About Course Publisher
One Education

238 Courses
One Education offers a range of courses designed to advance your professional skills, boost your CV and enhance your career. All our courses offer a variety of learning materials including video and audio lectures, online exams, test areas, as well as traditional handouts.