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Admin, Secretarial & PA

(3 students)

This course includes:

07:17:00 hours

CPD Accreditation

19 units

Full lifetime access

Access on mobile and TV

Certificate of completion

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Description

The Admin, Secretarial & PA course will provide you with the knowledge and multiple skills required to run high-level administration in business with ease. A company cannot run smoothly without someone performing the planning and signing, and you can learn to make yourself invaluable to the team with these skills. This best admin course covers every responsibility and ability that a great personal assistant will need to succeed, along with the fundamental skills required for a secretarial role and applying continuous improvements and high standards to the administrative processes. You’ll find yourself gaining the knowledge base to perform all relative skills with confidence and efficiency. Once you have completed the program, you will have achieved a full understanding of applying the latest and methods of administration to a busy work environment and boost your career in that business sector.

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of
  • Text/Video lessons
  • Online study materials
 

Certification

Once you have successfully completed the Admin, Secretarial & PA course, you will receive a PDF certificate completely free of cost as a proof of your accomplishment. The hardcopy certificate is also available for the cost of £9.99. Note: Delivery of hardcopy certificate is free within the United Kingdom. However, to obtain a hardcopy certificate, International students will have to pay additional fees based on their location.

Endorsement

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Method Of Assessment

To assess your learning, you have to participate in an automated multiple choice question exam. You have to score at least 60% to pass the exam and to qualify for Quality Licence Scheme endorsed and CPD accredited certificates. After passing the exam, you will be able to apply for a certificate. In addition, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.

Who Is This Admin, Secretarial & PA Course For?

This Admin, Secretarial & PA is suitable for anyone who is interested in the trade of Admin, Secretarial & PA and wants to have a better understanding of the fundamentals. It is also great for working professionals who have practical knowledge but require a theoretical understanding.  

Requirements

There are no specific prerequisites to attend this course, as it is designed as an introductory course for anyone interested in the trade. All the modules are fully accessible from any internet-enabled smart device.
Course content

Module 01: Introduction to Personal Assistant & Admin Support Assistant

Introduction to Personal Assistant

00:20:00

Introduction to Office Administration

00:17:00

Skills of an Effective Administrator

00:18:00

Introduction to Reception and Receptionist

00:29:00

Business Telephone Skills

00:21:00

Representing Your Boss and Company

00:24:00

Business Etiquette

00:19:00

Mail Services and Shipping

00:26:00

Travel Arrangements

00:22:00

Organising Meeting and Conferences

00:19:00

Diary Management and Note taking

00:21:00

Time Management

00:25:00

Record Keeping and Filing Systems

00:24:00

Business Writing Skills

00:25:00

Organisational Skills

00:19:00

Communication Skills

00:19:00

Customer Service

00:22:00

Effective Planning and Scheduling

00:47:00

Invoicing/Petty Cash

00:20:00

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