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Active Listening

(12 students)
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Start Now -It's Free

This course includes:

  • list-favs53 minutes
  • list-favsCPD Accreditation
  • list-favs4 units
  • list-favsFull lifetime access
  • list-favsAccess on mobile and TV
  • list-favsCertificate of completion
publisher
course plublisher
Course Cloud

Key Concepts Covered by This Free Course:

  • Understanding the importance of active listening in communication
  • Defining and understanding the elements of active listening
  • Encouraging conversation and building relationships
  • Understanding the impact of attitude on active listening
  • Practising active listening in professional and personal contexts
  • Understanding the barriers to active listening
  • Developing strategies to improve active listening skills

Course Overview:

Effective communication is a cornerstone of personal and professional success, and active listening is a crucial component of effective communication. This free course, “Active Listening,” covers key concepts such as the importance of active listening, the elements of active listening, and strategies for improving active listening skills.

By completing this course, you will gain the knowledge and skills necessary to become a more effective listener, both professionally and personally. You will also learn how to build relationships through active listening, encouraging conversation, and understanding the impact of attitude on communication.

Course Benefits:

This course can positively impact your career by providing you with the communication skills necessary to succeed in any professional environment. By understanding and practising active listening, you can improve your relationships with colleagues, clients, and customers, ultimately leading to increased job satisfaction and career advancement opportunities.

By completing this course, you will also gain the confidence and skills necessary to become a more effective listener in your personal life. This can lead to improved relationships with family and friends, increased empathy and understanding, and ultimately, a more fulfilling personal life.

Career Path:

  • Sales Representative: Responsible for building relationships with customers and clients through effective communication and active listening.
  • Human Resources Manager: Responsible for communicating with employees and management to resolve conflicts and ensure a positive workplace culture.
  • Customer Service Representative: Responsible for effectively communicating with customers to resolve issues and provide excellent customer service.
  • Team Leader: Responsible for managing a team and effectively communicating goals and expectations through active listening and encouraging conversation.
  • Executive: Responsible for leading an organisation and communicating effectively with employees, stakeholders, and shareholders.

Course content

cirrtitle Active Listening

  • video Module 1: Defining Active Listening
    00:10:00
  • video Module 2: Attitude is Everything!
    00:15:00
  • video Module 3: Encouraging Conversation
    00:17:00
  • video Module 4: Building Relationships
    00:11:00
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About Course Publisher

Course Cloud
courseCount Courses

Unlock your potential with Course Cloud, the UK's leading online provider of career-enhancing skills. With everything from IT and business to healthcare and skilled trades, our diverse range of courses are researched diligently and accredit-rated. Enjoy interactive, self-paced learning through diverse formats that include instructor-led sessions, multimedia lessons and expansive study material. You could be the next to power your career with us. Don't miss out on the opportunity of learning anything at any place with unprecedented flexibility through courseware available on any device. With dedicated tutor support, Course Cloud assures a learning journey that is not just informative but transformative. Join us in taking the first step towards achieving your career aspirations. Request the information today in English (UK) language.

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