Operations Manager

Operations managers are the unsung heroes of organizations, working tirelessly to keep everything running smoothly. They are responsible for overseeing production processes, managing resources, and ensuring that quality standards are met. Without effective operations management, organizations would struggle to meet customer needs and achieve their goals.

What is the Average Annual Salary of 'Operations Manager'?


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Operations management is a vital aspect of any organization, and the operations manager is the individual responsible for overseeing the day-to-day running of business operations. From supply chain management to quality control, operations managers play a critical role in ensuring the success of their organizations.

Also Known as

  • Production Manager
  • Operations Director
  • Supply Chain Manager
  • Operations Coordinator
  • Operations Supervisor
Inventory is a necessary evil: too much is costly, too little is risky.

Typical Job Responsibilities

An Operations Manager is expected to – 

  • Oversee production processes and systems
  • Manage resources, including personnel and equipment
  • Ensure that quality standards are met
  • Develop and implement policies and procedures
  • Monitor and analyze performance metrics
  • Identify areas for improvement and implement changes
  • Manage budgets and control costs
  • Collaborate with cross-functional teams, including sales, marketing, and product development
  • Analyze market trends and customer demand to optimize production and supply chain processes
  • Ensure compliance with regulations and industry standards
  • Negotiate contracts and manage relationships with suppliers and vendors
  • Lead and motivate a team of supervisors and coordinators to achieve goals and objectives
  • Respond to customer inquiries and resolve operational issues as needed.

Standard Work Environment

Operations managers typically work in an office setting, although they may also spend time in production facilities or warehouses. They work with a wide range of individuals, including employees, vendors, and customers, and must be able to communicate effectively with all stakeholders.

Work Schedule

Operations managers typically work full-time and may be required to work overtime or be on call to resolve operational issues. The nature of their work may also require travel to other locations or attendance at off-site meetings.


An Operations Manager can expect to find jobs in the following –

  • Manufacturing Companies
  • Retailers
  • Service Providers
  • Healthcare Organizations
  • Government Agencies

Unions / Professional Organizations

Operations managers may be members of professional organizations, such as the Institute of Operations Management or the Association for Supply Chain Management. These organizations offer training and development opportunities, as well as networking and career advancement opportunities.

Workplace Challenges

  • Managing personnel and resources effectively
  • Staying up-to-date with industry developments and trends
  • Adapting to changes in technology and automation
  • Balancing competing priorities and conflicting demands
  • Maintaining positive relationships with employees, vendors, and customers

Projected Career Map

Operations managers typically begin their careers as supervisors or coordinators and may advance to senior management positions, such as director of operations or chief operating officer. Some operations managers may also choose to specialize in a specific area, such as supply chain management or quality control.

Job Prospects

The demand for operations managers is expected to grow in line with the overall growth of the economy. In particular, the healthcare and retail sectors are projected to experience significant growth and will provide a wealth of job opportunities for operations managers.

Beneficial Professional Development

Continuous learning and professional development are important for operations managers, as they must be able to stay up-to-date with industry trends and developments. This may include attending conferences and workshops, earning certifications, and taking courses in areas such as supply chain management, project management, and data analysis.


Operations managers play a vital role in the success of any organization, and their work is critical to ensuring the smooth operation of daily activities. With the proper training and experience, operations managers can enjoy a rewarding and challenging career with opportunities for growth and advancement. Whether you’re just starting out or looking to advance your career, a career in operations management is well worth considering.

Advice from the Wise

Perfection is not attainable, but if we chase perfection we can catch excellence.

Holland Codes, people in this career generally possess the following traits













United Nations' Sustainable Development Goals that this career profile addresses

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