Course content
Operations Management
00:07:00
Introduction to Business Analysis
00:08:00
Strategic Analysis and Product Scope
00:29:00
Project Management
00:19:00
Business Development and Succession Planning
00:10:00
Business Process Management
00:44:00
Planning & Forecasting Operations
00:10:00
Performance Management
00:08:00
Management of Cash and Credit
00:09:00
Managing Risk and Recovery
00:08:00
Quality Management
00:08:00
Communication Skills
00:09:00
Business Environment
00:10:00
Organisational Skills
01:16:00
Negotiation Techniques
00:10:00
Human Resource Management
00:09:00
Motivation and Counselling
00:10:00
Customer Service
00:09:00
Time Management
00:11:00
Conflict Management
00:11:00
Learners Who Took This Course Also Enrolled In

Customer Service & Environment
1

Virtual Interviewing for HR
2

Corporate Social Responsibility (CSR)
3

Crisis Communication for HR
2

Phone-Based Customer Service
2
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One Education

238 Courses
One Education offers a range of courses designed to advance your professional skills, boost your CV and enhance your career. All our courses offer a variety of learning materials including video and audio lectures, online exams, test areas, as well as traditional handouts.